Returns Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@bsleepy.com. Please note that returns will need to be sent to the following address: 

Innovation Centre Medway
Maidstone Road
Chatham
Kent
ME5 9FD

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@bsleepy.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@bsleepy.com.

Sleep is sacred.

That simple belief inspired us to create something extraordinary—a pillow that nurtures not just sleep but overall well-being.

What if your pillow could do more than support your head?

What if it could comfort, rejuvenate, and renew?

This idea became our passion, and that passion became B-Sleepy, the first memory foam pillow infused with the calming, holistic energy of natural crystals.

While other brands focus solely on foam and technology, we go deeper. For centuries, crystals have been cherished for their ability to promote emotional balance, ease stress, and encourage deep, peaceful sleep.

By embedding these natural crystals into our premium memory foam, we've created a pillow that not only feels luxurious but also helps you reconnect with a sense of calm, clarity, and restoration each night.

At B-Sleepy, we believe wellness should be accessible to everyone. That’s why we’ve priced our pillows fairly — no middlemen, no markups, and no compromises on quality.

Our mission is simple

To help people sleep better, naturally.
To bring holistic rejuvenation and renewal into the heart of every home.
To make self-care something you can rest your head on — literally.


If you believe in the power of nature, value true comfort, and expect more from your sleep, welcome. You’re exactly where you belong.


Rest easy. Wake up renewed.
The B-Sleepy Team

Shop Now
1 4

Tips for your sleep

Покажи всички
1 4
Покажи всички